Orbotech Customer Story

Reducing Unscheduled Downtime and Customer Efficiency

Orbotech is a global producer of computer-aided manufacturing, engineering and inspection solutions for printed circuit boards. Using smart, connected service apps, Orbotech grants customers greater control over remote actions, and enabled a secure diagnostic mode for service technicians. The result is improved response and resolution times, and more accurate diagnostics that reduce false parts demand. For more information about how Orbotech transformed their global support model through remote service model, submit the form and read the full case study.